WhatsApp automation for Dubai, on servers you own.
We build WhatsApp Business automation on the official Cloud API and self-hosted n8n, capturing and qualifying leads around the clock in Arabic and English. Your chat history and customer data stay on your own infrastructure, not inside a third-party chatbot platform.
What WhatsApp automation does for a UAE business.
WhatsApp automation uses the official WhatsApp Business Cloud API to capture, qualify and reply to leads automatically, log them into your CRM, and follow up, without anyone watching the inbox. On the channel your customers already use, no enquiry waits until morning and no lead slips through.
24/7 lead capture
Every message answered instantly, qualified with the right questions, and logged into your CRM with the source attached.
Qualify & book
Automated flows that handle common objections and book the meeting or site visit while interest is still warm.
Confirmations & reminders
Order updates, appointment reminders and follow-ups sent automatically, so your team stops chasing.
Straight into your systems
Leads flow into your CRM, sheets, email and ERP through self-hosted n8n, entered once and available everywhere.
Self-hosted, not a SaaS chatbot that holds your data.
Most WhatsApp tools in the market are hosted platforms: your customer chats and contacts live on their cloud, and you pay per seat and per conversation on top of Meta's fees. We connect the WhatsApp Cloud API directly to automation and a CRM on your own server, so the data stays with you and the cost doesn't climb with every conversation.
| Self-hosted (JMJ) | SaaS WhatsApp tools | |
|---|---|---|
| Where chat data lives | Your own server, in the UAE | The vendor's cloud |
| PDPL data residency | Straightforward | Needs review |
| Cost model | Meta's message fees + flat hosting | Per seat + per conversation, on top of Meta |
| Arabic & English flows | Fully custom | Often template-limited |
| CRM & workflow fit | Any system, on your server | Within the platform's limits |
| Lock-in | You own the automation | Tied to the vendor |
Arabic and English, handled properly.
No lead gets a reply in the wrong language.
Our flows detect the language a customer writes in and answer in kind, whether that's English or العربية. For UAE service businesses that field enquiries in both, this is the difference between a lead that converts and one that goes quiet. We build the qualifying questions, quick replies and follow-ups in both languages from the start.
What we build on WhatsApp.
Each of these runs today for UAE service businesses, self-hosted and wired into the systems they already use.
Lead capture & qualification
Instant replies that qualify the enquiry, tag the source, and drop a clean lead into your CRM 24/7.
Meta Lead Ads to WhatsApp
Ads that open a WhatsApp chat, then an automated flow that captures, de-duplicates and follows up.
Appointment booking
Customers pick a slot in chat; the booking lands in your calendar and CRM with reminders attached.
Broadcasts & notifications
Approved template messages for updates, offers and reminders, sent from your own automation.
Human handover
The bot handles the routine, then hands a warm, qualified conversation to your team when it matters.
AI-assisted replies
Optional AI answers grounded in your own content, with a gateway that keeps customer data off third-party models.
Already running on WhatsApp.
Client work is kept anonymous, but the numbers are real and live today.
20,000+ leads, captured automatically
WhatsApp and web capture feeding a self-hosted CRM, with de-duplication and follow-up, all handled without manual entry.
Employee self-service for ~8,000 staff
An AI-native ERP behind WhatsApp, so a large workforce gets answers on demand without overloading the office.
WhatsApp lead capture & matching
Inbound WhatsApp enquiries flow into a family-matching engine with contracts and billing behind it.
Simple engagement, priced up front.
No open-ended retainers to start and no surprise invoices. You see the scope and the price before we build, and you own the automation from day one.
Free automation audit
We map your enquiry flow and pick the WhatsApp automation that pays back fastest. You keep the plan whether or not we work together.
Fixed-scope quick-win sprint
A first WhatsApp flow, live in two to four weeks once the Cloud API is verified, at a price agreed after the audit.
Managed retainer (optional)
Ongoing hosting, monitoring and new flows on a monthly retainer, only if you want us to keep building and running it.
WhatsApp automation FAQ.
What is WhatsApp automation?
WhatsApp automation uses the official WhatsApp Business Cloud API to capture, qualify and reply to leads automatically, log them into your CRM and follow up, without a person watching the inbox. At JMJ we build it on self-hosted n8n, so the logic and your customer data stay on infrastructure you own.
Do I need the WhatsApp Business API?
Yes. Business-grade automation runs on the official WhatsApp Business Cloud API rather than the personal or Business app. We set up the Cloud API for you, connect it to your CRM and automation on your own server, and handle the Meta verification steps.
Is WhatsApp automation PDPL-compliant, and where does my data live?
We connect the WhatsApp Cloud API directly to automation and a CRM on your own server in the UAE, so chat history and customer data stay with you instead of sitting inside a third-party chatbot platform. That makes meeting the UAE Personal Data Protection Law (PDPL) far simpler than routing everything through a SaaS tool's cloud.
Can WhatsApp automation handle Arabic and English?
Yes. We build flows that detect and reply in both Arabic and English, the two languages UAE customers actually use, so no lead gets a reply in the wrong language or waits until morning.
How much does WhatsApp automation cost?
Every engagement starts with a free audit. Most clients begin with a fixed-scope quick-win sprint priced up front, then an optional monthly retainer for hosting and new flows. Because it is self-hosted, there are no per-seat or per-conversation SaaS fees on top of Meta's standard WhatsApp charges.
How long until my WhatsApp automation is live?
A first WhatsApp flow is usually live within two to four weeks of the audit, once the WhatsApp Business Cloud API is verified. We ship one high-impact automation quickly, prove it in production, then expand.
Turn WhatsApp into a lead machine.
Tell us how enquiries reach you today. We'll map it, pick the automation that pays back fastest, and show you what a self-hosted WhatsApp build would look like, at no cost.